We are looking for a Senior Reefer Export Operations to join our growing team and play a key role in ensuring smooth logistics operations and excellent customer satisfaction.

Manage Reefer Exports: Handle all steps to ensure smooth and compliant refrigerated cargo shipments from start to finish.
Track and Monitor: Keep a close eye on reefer containers to maintain temperature and resolve any issues quickly.
Handle Documentation: Prepare and process all necessary export paperwork accurately and on time.
Coordinate with Stakeholders: Work closely with internal teams and external partners (shipping lines, etc.) for efficient operations.
Solve Problems: Address operational challenges effectively to prevent delays.
Be the Customer Expert: Serve as the main contact for reefer export clients, building strong relationships.
Provide Excellent Service: Answer customer questions, provide updates, and resolve concerns promptly and professionally.
Ensure Compliance: Follow all relevant international trade rules and regulations for reefer transport.
Improve Processes: Look for ways to make operations more efficient.
Mentor Team Members: Guide and support less experienced colleagues.

Falcon Freight Group

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Senior Reefer Export Operations

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